Frequently Asked Questions

 

What does 99% natural mean?

Our products are vegan and extracted from plants only. See, with our in-house specialists we’re extremely picky and discussed back and forth on whether we can consider our products to be 100% natural due to skin regulations, and so to keep peace in the DermaBoss compound we say 99%.  

How are DermaBoss products different from other skincare companies?

The proof is in the pudding as they say… All natural is what we’re proud of. Goodbye to: artificial dyes, additives, parabens, even all the hidden stuff most don’t know about. It’s our mission to commit to bringing you only natural skincare combos that you, your skin and your future will love.

Are your products vegan and cruelty free?

Of course! We LOVE animals. Send us a picture of your dog! We’re committed to bringing you only cruelty free products. The happier the planet, the happier we all are together. 

Can I use these products if I have Acne prone skin?

Of course! Our products act as powerful dirt and excess oil remover yet ever-so gentle on your skin. Say goodbye to ole’ dried out faces and flaky patches. We know the importance of keeping your complexion happy and hydrated and that’s exactly what the DermaBoss products do. 

What is the shelf life of DermaBoss products?

We say 2 years unopened but encourage our customers to finish the product within 6 months of opening for the freshest and best skin which is why our DermaBoss family keep coming back for more. 

Why is there sometimes a slight color variation from product to product?

Our products are all natural which means there are absolutely no artificial colors so sometimes the color and consistency of the products will vary slightly depending on the batch. Each batch is ran through rigorous testing to uphold the high DermaBoss standard. 

How long does it take to start seeing the effects of DermaBoss products?

We encourage you like all our members to enjoy our products daily. Most add them to their existing skin routines, swapping out their artificial products for DermaBoss. If you use as directed, you will experience the same facial transformations that our happy DermaBoss community experiences within a matter of 30 days. 

Can I use DermaBoss products together?

Ah, yes… The three musketeers. Yes if you haven’t checked out our current deal then you’ll want to see that (click here: DermaBoss Kit ). Our trio was made to work together as the three serums compliment and work as a potent blend of serums that layer the active ingredients within to deliver a specific purpose: your face fresher than the fresh prince of Bel Air.. When you use them as a daily bundle for your skin, you can thank us later. 

How should I layer my serums?

When using our products we recommend you apply our fan-favorite Vitamin C serum first (after cleansing with the Pineapple + Vitamin C Brightening Cleanser ) the vitamin C Serum is a lighter formula so these nourishing ingredients can penetrate deep into your skin to maximize its brightening and anti-aging effects.

Once the vitamin C serum has fully absorbed into your skin, you’ll want to apply the Cell Hydrating Serum to create a protective layer of hydration to lock in the vitamin C serum whilst keeping your skin plump, hydrated and ready to take on whatever the day may bring you. Let us know how you feel! 

I have a specific and maybe embarrassing question, who can I talk to?

Sure thing, if you have any questions or thoughts, we’d love to hear from you. Please feel free to let us know and get in contact with our team here at info@dermaboss.com.

I’m a creative, influencer, content creator, model etc and I want to collaborate with DermaBoss, how do I do that? 

That’s great! We’re always interested and excited to speak with anybody who sees DermaBoss as an opportunity as many have. Please feel free to reach out to our business team and we’ll get back to you asap. info@dermaboss.com. 

How long does shipping take ?

It depends on if you live in a big city compared to a rural area. Typically in 3-5 business days, we’re busy-bees and try to ship as fast as possible. 

How do I place a return or exchange?

Easy-peasy… all you have to do is reach out to us here at info@dermaboss.com with your order number and the products you’d like to exchange or return, and we’ll take care of the rest. We have a 100% money back satisfaction, so if you don’t love the products you’ll get a refund, no questions asked.